Terms & conditions

These terms apply when you browse or place an order on the Ganapathy Laser Cutting & Bending online store. By placing an order you agree to the points below.

1. Products & pricing

Products listed online are subject to stock and packing. Weights, pack sizes, and prices shown online are indicative and may vary slightly at packing. We may update prices or availability without prior notice.

2. Orders & payment

Online orders are accepted for cash on delivery (COD) unless another method is clearly offered. An order is confirmed once we accept it in our system. We may call or message the phone number on the order to confirm address or quantity.

3. Delivery

Delivery timelines are estimates and depend on location, stock, and order volume. Please ensure someone is available to receive the goods. Failed delivery attempts may require re-scheduling or cancellation.

4. Cancellations & returns

Returns are limited for perishable or made-to-order items. Contact us promptly if there is a packing or quality issue with photo evidence where possible. Approved replacements or refunds are at our discretion for valid complaints.

5. Larger orders

Larger orders may require advance notice, advance payment, and a separate confirmation. See Call to order or contact us for details.

6. Account & sign-in

If you sign in with WhatsApp OTP or a session code, keep your phone secure. You are responsible for orders placed while signed in on your device.

7. Liability

Ganapathy Laser Cutting & Bending is not liable for indirect losses arising from delayed delivery, stock outs, or events outside reasonable control. Our liability for a confirmed order is limited to the order value.

8. Contact

For terms-related questions, see Contact us on this website.